Unified Communication Systems Provide the Perfect Solution for a Growing Hybrid Workforce

At Premier AV Tech, we provide easy-to-use technology that enhances the user experience and unifies businesses’ communication and technology systems. This may involve incorporating the latest audio-video technology, commercial automation, and security solutions. 

Unified communication systems are one of these solutions. They have grown tremendously as the remote workforce challenges our preconceived notions of the requirements for a collaborative and productive team. One of our many partners at Premier AV is Zoom, a communication platform that allows users to connect via audio, video, chat, and phone no matter where they are in the world. 

In 2022, Gartner, a trusted source for organizations looking to incorporate cutting-edge technology solutions, named Zoom a world leader in Unified Communications as a Service (UCaaS) for the third year in a row. Let’s explore what this solution provides and how UCaaS strengthens employee engagement, enhances collaboration, and reduces costs at your business in San Jose, CA.

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The Zoom Solution

Zoom simplifies communications with its video-first unified communication system, bringing together video meetings, conference room systems, webinars, voice, chat, mobile devices, and phones. Enterprise-grade solutions include Zoom Phone, Zoom Team Chat, Zoom Meetings, and Zoom Whiteboard.

Your business no longer has separate platforms for video conferencing, enterprise chat, and phone systems. Now, your business communications are on one streamlined platform. As a cloud-based service, it also offers greater scalability and flexibility. 

Creating a Unified Team

Our certified technicians install the best possible video conferencing solutions like Zoom Meetings and Rooms, which make it easy to join and collaborate from anywhere and from any device. Team Chat enables instant messaging and file sharing, creating a seamlessly connected remote and in-person workforce. When you add the cloud VoIP phone system, you experience truly unified communications, enabling staff to connect and receive calls from a mobile device, laptop, or desktop. 

On-premise, legacy PBX phone solutions are no longer cost-effective or able to accommodate today’s remote workforce. With a VoIP phone system, inbound calls can be answered from anywhere and routed to the correct employees. 

At Premier AV Tech, our 40-plus years of experience and a passion for the latest technology ensure greater convenience, security, and communications for your business. We go beyond the ordinary, ensuring each member of your team understands and can use the technology solutions we install. At the same time, we focus on aesthetics, incorporating the systems into the design of your business. In essence, we’re there for our clients from the very beginning and beyond, helping them integrate the latest audio, video, and communications technology as their needs change and their company grows. To learn more about the latest unified communication systems or to schedule a complimentary consultation, contact Premier AV Tech today.